All comcast cable boxes are property of comcast and none are authorized for sale by other people.
Comcast hd cable box troubleshooting.
If you purchased a cable box from ebay craigslist or any other re seller comcast will not activate it because it is actually an un returned rental.
Learn more about your comcast tv box and download the user manual here.
On most comcast cable boxes the hdmi port is either in the bottom right corner of the box or at the bottom of the box s back.
You should only get cable boxes directly from comcast for new service replacements or additions.
Plug in one end of the hdmi cable.
Comcast customer service is here to provide help and support for your xfinity internet tv voice home and other services.
Get help troubleshooting high definition issues for your xfinity tv service.
Having problems with your remote control.
If you re using a v cables instead plug each cable into the same colored port on the back of the box e g plug the yellow cable into the yellow input.
It goes in the wide narrow port in the back of the cable box.
The coaxial cable should be firmly connected to the x1 tv box and wall jack.
The video cables between your tv and x1 tv box should be firmly connected.
Learn about replacing your equipment now to get the most out of your xfinity service.
Hd troubleshooting for your non x1 tv box.
This video will show you two ways to reset your comcast xfinity cable box specifically the x1 cable box.